TOPdesk logo
ITSM · two-way · real-time

TOPdesk integration, without the scripting

Connect TOPdesk to your ITSM, DevOps, CRM and monitoring tools with no-code, two-way, real-time sync — records stay aligned across every system, comments and attachments included.

Live sync
99.8% success
TOPdesk logo TOPdesk
Incident
T-1042
ServiceNow logo ServiceNow
Synced record
S-482
Incident↔ synced
Change↔ synced
Problem↔ synced

What ZigiOps connects TOPdesk to

Supported data types

IncidentChangeProblemRequestAssetAll Discovered FieldsCustom Fields

Example mapping · TOPdesk ↔ ServiceNow

Incident Incident
99.8%+
Sustained real-time sync success
65–90%
Less manual cross-system work
45–75%
Faster incident & change cycles
Up to 10×
Reduction in operational friction

TOPdesk integration FAQ

How do I sync TOPdesk tickets with Jira without paying for Zapier or building a custom integration?

ZigiOps connects TOPdesk to Jira — or ServiceNow, or any of 50+ other systems — with a no-code, two-way template. No Zapier subscription, no custom API code; configure the field mapping visually and the sync runs in real time.

Can TOPdesk run alongside another ITSM tool during a migration without losing ticket history?

Yes. ZigiOps keeps TOPdesk and the target system synchronized in real time throughout the migration window, with zero data loss, so both teams keep working in their existing tool until cutover is complete.

Does the sync include comments and attachments, or just the ticket status?

Comments, attachments and status transitions all sync both ways by default — not just the status field.

See your TOPdesk data sync live

Book a demo and we'll connect TOPdesk to your target system in real time.

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