TOPdesk ↔ Datadog: two-way sync without the scripts
Give your service desk TOPdesk context. ZigiOps turns TOPdesk Incidents into Datadog Monitors in real time — status, priority and notes flow both ways, no scripts required.
TOPdesk 
Datadog TOPdesk catches issues first, but Datadog is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Incident into a Monitor — or it falls through the cracks.
ZigiOps turns every TOPdesk Incident into a Datadog Monitor automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.
How the TOPdesk ↔ Datadog mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
TOPdesk 
Datadog Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
TOPdesk connector Datadog connector See TOPdesk ↔ Datadog sync live
Book a demo and we'll connect your TOPdesk and Datadog instances in real time.