Managed Service Providers
Integrate with customer systems fast, easy, and secure.Bring-in additional revenue. Let our experts take care of each aspect of the integration
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See ZigiOps in Action
Connect with Customer Systems and Integrate Fast
ZigiOps is a cutting-edge integration platform that plays a crucial role in empowering Managed Service Providers (MSPs) to seamlessly connect with customers' systems. By offering real-time, bidirectional integrations, ZigiOps enables MSPs to effortlessly synchronize data across a wide array of ITSM,monitoring, DevOps, and cloud applications.This capability ensures that as a Managed Service Provider (MSP) you can offer a unified, highly responsive service experience to your customers. Through the automation of workflows and the elimination of silos between different systems, ZigiOps not only enhances operational efficiency but also significantly improves service delivery speeds.
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Why Companies Choose ZigiOps for Integration and Automation
Increase Operational Efficiency
Boost operational efficiency without changing your or your customers‘ technology toolset. Leverage the integration platform‘s no-code core and connect with customer systems in a few minutes. Save time and resource without compromising quality.
By providing real-time, bidirectional synchronization, ZigiOps eliminates the need for manual data entry and the risk of errors associated with it, thereby streamlining processes across ITSM, DevOps, and monitoring tools.
Add an Integration Layer
Get an additional revenue stream by utilizing the ZigiOps integration platform. The ZigiOps integration platform is designed with scalability and flexibility at its core, making it an ideal solution for Managed Service Providers (MSPs) looking to easily expand their integration capabilities.
With its intuitive user interface and a vast library of pre-built templates, ZigiOps allows users to quickly add new integrations as their business requirements evolve.
Grow with Your Customers
By adopting the ZigiOps integration platform, as a Managed Service Provider (MSP), you will scale your customer satisfaction along with your revenue, without having to invest in development resources or changing anything in your IT landscape.
Our dedicated team provides assistance with all onboarding, support and integration configuration activities. Focus on your core capabilities while making sure you are aligned with your customers.
MSPs Integration Use Cases
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A prominent Managed Service Provider in the United States utilizes ServiceNow as their primary ITSM tool for monitoring customer issues and priorities. To enhance communication between their end customers and internal teams, the MSP employs ZigiOps to facilitate integration between ServiceNow and various ITSM and DevOps platforms such as Zendesk, Freshservice, Remedy, and Jira. ZigiOps ensures seamless exchange of tickets and change requests, maintaining real-time synchronization across all systems.
This effectively addresses the MSP's significant integration challenge, leading to increased revenue and improved customer satisfaction.
Our collaboration with the MSP is essential, as the ZigiWave team is actively involved in every aspect of the customer's implementations, customizations, and PoCs. We aim to guarantee a seamless, transparent, and straightforward process.
FAQ
What is ZigiOps?
ZigiOps is the most flexible data integration platform. Our tool empowers all System Administrators and IT Operations experts to connect their systems in a few clicks.
Is ZigiOps a no-code platform?
ZigiOps is a code-free integration tool. It is made specifically for users, who want to set up and launch their integrations fast and easily from the UI.
Is ZigiOps enterprise-ready?
ZigiOps is made especially for enterprises. It makes the integrations easier, yet its advanced capabilities relate entities of any level and allow users to synchronize all fields from the systems. The solution is lightweight, connects to both on-premise and cloud deployments, and doesn’t store any of the transferred data.
What’s the difference between ZigiOps and a plugin?
The ZigiOps integration platform is a standalone product. The difference between using such a solution versus a plugin is within the flexibility and functionality. A connector such as ZigiOps is a self-contained component set of APIs, which provides multiple integrations through a universal broker through the APIs of external applications. Using a plugin usually requires coding and may require modifications to the systems you are connecting. ZigiOps on the other hand has a much lighter interface than a plugin. ZigiOps supports both uni and bi-directional integrations between the systems.
A team like yours deserves a data integration tool like ours
Discover how ZigiOps enables our customers to meet critical objectives and drive digital transformation through seamless, no-code integrations.
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