ZigiOps for Customer Success
Unify ITSM, CRM, and DevOps tools to deliver faster, more personalized customer experience.
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Why Customer Success Workflows Break Across Systems?
Fragmented Data
Customer history and cases are scattered between CRM and ITSM, forcing teams to piece information together manually.
Delayed Responses
Feedback and issue updates don’t reach support or engineering quickly, leaving customers waiting.
Duplicate Records
Accounts and cases are recreated in multiple tools, eroding trust and accuracy.
How Seamless Customer Success Look Like in Practice?
Tickets, requests, and Escalations instantly replicated across CRM, ITSM, and DevOps tools.
Updates, Notes, Attachments, and Statuses synchronized in real time.
Customer history stays intact when escalations move between systems.
Success managers, Support agents, and Engineers always work from the same data.
Why Enterprises Trust ZigiOps for Customer Success?
One view of the customer: No more silos between CRM, ITSM, and engineering
Proactive engagement: Issues escalate before SLAs or customer commitments are missed.
No-code configuration: Success workflows mapped visually without fragile custom code.
Enterprise scale: Handles high volumes of customer tickets and escalations in real time or batches.
FAQ
What is ZigiOps?
ZigiOps is the most flexible data integration platform. Our tool empowers all System Administrators and IT Operations experts to connect their systems in a few clicks.
Is ZigiOps a no-code platform?
ZigiOps is a code-free integration tool. It is made specifically for users, who want to set up and launch their integrations fast and easily from the UI.
Is ZigiOps enterprise-ready?
ZigiOps is made especially for enterprises. It makes the integrations easier, yet its advanced capabilities relate entities of any level and allow users to synchronize all fields from the systems. The solution is lightweight, connects to both on-premise and cloud deployments, and doesn’t store any of the transferred data.
What’s the difference between ZigiOps and a plugin?
The ZigiOps integration platform is a standalone product. The difference between using such a solution versus a plugin is within the flexibility and functionality. A connector such as ZigiOps is a self-contained component set of APIs, which provides multiple integrations through a universal broker through the APIs of external applications. Using a plugin usually requires coding and may require modifications to the systems you are connecting. ZigiOps on the other hand has a much lighter interface than a plugin. ZigiOps supports both uni and bi-directional integrations between the systems.
A team like yours deserves a data integration tool like ours
Discover how ZigiOps enables our customers to meet critical objectives and drive digital transformation through seamless, no-code integrations.
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