Integrations in Finance
Connecting the Dots
Financial services run on speed and trust. Every millisecond matters when processing payments, settling trades, detecting fraud, or approving a loan. At the same time, banks, insurers, and investment firms must comply with strict regulations like SOX, Basel III, PCI DSS, and GDPR, while maintaining bulletproof customer service.
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Why Financial Institutions Struggle to Keep Systems in Sync
The Challenge
Most finance organizations rely on a patchwork of systems — ITSM, CRM, ERP, monitoring, and DevOps platforms — that rarely connect seamlessly. Fraud alerts from monitoring tools stall in silos and are never escalated in time. Customer data is duplicated across CRMs, ERPs, and service portals, creating compliance risks and manual rework. Regulatory reporting is slowed by missing or inconsistent data across platforms. Operational teams spend valuable time re-entering data instead of serving customers.
The Outcome?
Slower decision-making, higher costs, and rising risk exposure in an industry where resilience and customer trust are everything.
How ZigiOps Solves the Finance Integration Challenge
Faster, secure, no-code integrations designed specifically for the uniquerequirements of government agencies and public institutions.
Faster, Safer, No-Code Integrations
- 3x faster rollout than custom scripts or manual processes.
- Up to 40% cost savings by eliminating manual data transfers and reducing rework.
- 50% fewer compliance errors thanks to real-time synchronization.
- 100% no-code workflows allow operations and compliance teams to configure integrations without developers.
Compliance &Risk Reduction
- 30% faster SOX and Basel audit prep with automated cross-platform audit trails.
- 35% fewer fraud-related risks by instantly converting monitoring alerts into ITSM tickets.
- Continuous alignment with GDPR, ISO 27001, encryption and othee standarts.
Customer Experience & CSAT Gains
- 80% faster ticket resolution by syncing ITSM and DevOps systems.
- 95% higher CSAT with consistent, real-time customer updates.
- Continuous availability of services — even during peak trading or transaction spikes.
Key Use Cases for Finance Integrations
Fraud Detection & Risk Management
Fraud detection is one of the most pressing challenges for banks and financial institutions. By integrating monitoring platforms like Splunk, AppDynamics, or SolarWinds with ITSM systems such as ServiceNow, ZigiOps ensures that fraudulent activity alerts are automatically transformed into actionable incidents.
This reduces detection and response times by up to 50% and provides real-time visibility, allowing risk teams to act before threats escalate.
Customer Experience & Support
Customer trust is a cornerstone of financial services, and seamless service delivery is essential. ZigiOps connects systems like Salesforce, Dynamics 365, and ServiceNow to give support agents a complete, 360-degree view of customer activity.
This eliminates duplicate records and ensures nearly perfect data accuracy across accounts, billing, and case histories. The result is faster, more personalized customer service.
IT Operations & Incident Response
Critical financial systems — from trading platforms to payment processors — cannot afford downtime. With ZigiOps, integrations between Jira, ServiceNow, and OBM provide complete visibility into incidents, enabling teams to resolve disruptions up to 40% faster.
By accelerating incident response, financial institutions can safeguard uptime during crucial trading hours, ensuring continuity for both customers and revenue streams.
DevOps for FinTech & Core Banking Modernization
Modernization projects in finance rely heavily on DevOps to deliver new digital banking services, trading platforms, and fintech applications. ZigiOps integrates tools such as Azure DevOps, BMC Remedy, and ServiceNow, eliminating the need for manual ticket handoffs between development and operations.
This speeds up development cycles, reduces errors, and ensures full compliance traceability, allowing financial organizations to innovate confidently without introducing unnecessary risks.
Why Leading Financial Institutions Choose ZigiOps
Speed
Roll out integrations in weeks, not months
Accuracy
Maintain a single source of truth across all systems.
Compliance
Stay audit-ready with secure, automated data handling.
Resilience
Respond instantly to outages, fraud alerts, or operational risks
FAQ
What is ZigiOps?
ZigiOps is the most flexible data integration platform. Our tool empowers all System Administrators and IT Operations experts to connect their systems in a few clicks.
Is ZigiOps a no-code platform?
ZigiOps is a code-free integration tool. It is made specifically for users, who want to set up and launch their integrations fast and easily from the UI.
Is ZigiOps enterprise-ready?
ZigiOps is made especially for enterprises. It makes the integrations easier, yet its advanced capabilities relate entities of any level and allow users to synchronize all fields from the systems. The solution is lightweight, connects to both on-premise and cloud deployments, and doesn’t store any of the transferred data.
What’s the difference between ZigiOps and a plugin?
The ZigiOps integration platform is a standalone product. The difference between using such a solution versus a plugin is within the flexibility and functionality. A connector such as ZigiOps is a self-contained component set of APIs, which provides multiple integrations through a universal broker through the APIs of external applications. Using a plugin usually requires coding and may require modifications to the systems you are connecting. ZigiOps on the other hand has a much lighter interface than a plugin. ZigiOps supports both uni and bi-directional integrations between the systems.
A team like yours deserves a data integration tool like ours
Discover how ZigiOps enables our customers to meet critical objectives and drive digital transformation through seamless, no-code integrations.
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