No more manual updates between VMware SD-WAN and ServiceNow
Give your service desk VMware SD-WAN context. ZigiOps turns VMware SD-WAN Alerts into ServiceNow Incidents in real time — status, priority and notes flow both ways, no scripts required.
VMware SD-WAN 
ServiceNow VMware SD-WAN catches issues first, but ServiceNow is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Alert into an Incident — or it falls through the cracks.
ZigiOps turns every VMware SD-WAN Alert into a ServiceNow Incident automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.
How the VMware SD-WAN ↔ ServiceNow mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
VMware SD-WAN 
ServiceNow Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
VMware SD-WAN connector ServiceNow connector See VMware SD-WAN ↔ ServiceNow sync live
Book a demo and we'll connect your VMware SD-WAN and ServiceNow instances in real time.