New Relic – OpsBridge Integration

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Data Types: Alerts / APM Topology / APM Metrics

New Relic (APM)OpsBridge (Metrics)

New Relic (APM topology)OpsBridge (Topology)

New Relic (APM Violations)OpsBridge (Event)

New Relic – OpsBridge Integration Use Case

There is a need to synchronize APM topology discovered by New Relic’s agents with OpsBridge . This happens via an Operations Connector. The synchronized topology data becomes part of the OBM RTSM structure. It is kept up-to-date based on a pre-defined schedule.

ZigiOps automatically collects New Relic’s alerts and sends them to OBM. ZigiOps synchronizes all alert details, based on flexible data field mapping configurations. These alert details include “related CI” information so that the event will point to the correct RTSM CI in OBM, which was created from NR topology.

The integration platform collects New Relic’s APM metrics and reports them directly to Operations Connector. The OpsC OA database stores the metrics. Those metrics become accessible in OBM via the “Performance perspective” for CIs reported from New Relic’s topology.

Challenges for New Relic and OpsBridge Users

New Relic is a popular IT Operations Management (ITOM) platform. It facilitates vital for the organization metrics, logs, and events information.

Micro Focus OpsBridge is a popular software for monitoring the health and performance of an organization’s resources.

Large organizations often use New Relic and Micro Focus as an integral part of their software stack. To get the full spectrum of their capabilities, you need to connect them. If you do not integrate OpsBridge and New Relic, you risk creating bottlenecks and data silos. Communication and data transfer between departments get disrupted, too.

How do we solve them?

ZigiOps is an agile no-code integration solution that seamlessly connects New Relic and Micro Focus Operations Bridge (OpsBridge) in a matter of minutes. Enhance your teams’ performance and cross-team communication by deploying ZigiOps. Streamline important data transfer of alerts, APM topology, and metrics.

Incredibly flexible, ZigiOps offers fully customizable integration templates to fit every use case and need.

• Poll Azure for new tasks every for 60 seconds
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps

• Poll Jira tasks every 60 seconds
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any

• Poll Azure for changes on task item every 60 seconds
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any

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