Integrations in Goverment Security at Scale

Government agencies face mounting pressure to deliver citizen services instantly, comply with mandates like FISMA, GDPR, and ISO 27001, and maintain transparency under FOIA and other regulations. At the same time, they must safeguard sensitive citizen data from increasing cyber threats.

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Why Government Institutions Struggle to Keep Systems in Sync

The Challenge

Government and public sector agencies rely on numerous specialized platforms — ITSM tools for service management, CRMs for citizen interactions, ERPs for finance and operations, monitoring tools for infrastructure, and collaboration systems for communication. However, these platforms often operate in isolation, with little to no native connectivity between them.

The Outcome?

Citizen requests are delayed when tickets or service records stall between disconnected systems. Duplicate records across CRMs and ERPs erode data integrity, reduce transparency, and make compliance reporting more time-consuming.

How ZigiOps Solves the Finance Integration Challenge

Faster, secure, no-code integrations designed specifically for the uniquerequirements of government agencies and public institutions.

Faster, Safer, No-Code Integrations

  • 3x faster rollout than custom scripts or manual processes.
  • Up to 40% cost savings by eliminating manual data transfers and reducing rework.
  • 50% fewer compliance errors thanks to real-time synchronization.
  • 100% no-code workflows allow operations and compliance teams to configure integrations without developers.

Compliance &Risk Reduction

  • 30% faster SOX and Basel audit prep with automated cross-platform audit trails.
  • 35% fewer fraud-related risks by instantly converting monitoring alerts into ITSM tickets.
  • Continuous alignment with GDPR, PCI DSS, and SOX standards.

Customer Experience & CSAT Gains

  • 80% faster ticket resolution by syncing ITSM and DevOps systems.
  • 95% higher CSAT with consistent, real-time customer updates.
  • Continuous availability of services — even during peak trading or transaction spikes.

Key Use Cases for Finance Integrations

Step 1

Monitoring Alert → Incident Creation:

Based on incident category, ZigiOps triggers a Jira issue or Azure DevOps work item, assigning it to the appropriate development team with pre-filled custom fields, eliminating triage delays.

Step 2

DevOps Task Creation

Based on incident category, ZigiOps triggers a Jira issue or Azure DevOps work item, assigning it to the appropriate development team with pre-filled custom fields, eliminating triage delays.

Step 3

Status Synchronization and Notification Automation

Based on incident category, ZigiOps triggers a Jira issue or Azure DevOps work item, assigning it to the appropriate development team with pre-filled custom fields, eliminating triage delays.

Step 4

Root Cause Analysis and Closure

Based on incident category, ZigiOps triggers a Jira issue or Azure DevOps work item, assigning it to the appropriate development team with pre-filled custom fields, eliminating triage delays.

Step 4

Root Cause Analysis and Closure

Based on incident category, ZigiOps triggers a Jira issue or Azure DevOps work item, assigning it to the appropriate development team with pre-filled custom fields, eliminating triage delays.

Why Leading Financial Institutions Choose ZigiOps

Speed

Roll out integrations in weeks, not months

Accuracy

Ensure staff and clinicians always see reliable, real-time data.

Compliance

Stay aligned with GDPR, ISO 27001, and industry standards.

Resilience

Respond instantly to outages, fraud alerts, or operational risks

FAQ

01

What is ZigiOps?

ZigiOps is the most flexible data integration platform. Our tool empowers all System Administrators and IT Operations experts to connect their systems in a few clicks.

02

Is ZigiOps a no-code platform?

ZigiOps is a code-free integration tool. It is made specifically for users, who want to set up and launch their integrations fast and easily from the UI.

03

Is ZigiOps enterprise-ready?

ZigiOps is made especially for enterprises. It makes the integrations easier, yet its advanced capabilities relate entities of any level and allow users to synchronize all fields from the systems. The solution is lightweight, connects to both on-premise and cloud deployments, and doesn’t store any of the transferred data.

04

What’s the difference between ZigiOps and a plugin?

The ZigiOps integration platform is a standalone product. The difference between using such a solution versus a plugin is within the flexibility and functionality. A connector such as ZigiOps is a self-contained component set of APIs, which provides multiple integrations through a universal broker through the APIs of external applications. Using a plugin usually requires coding and may require modifications to the systems you are connecting. ZigiOps on the other hand has a much lighter interface than a plugin. ZigiOps supports both uni and bi-directional integrations between the systems.

A team like yours deserves a data integration tool like ours

Discover how ZigiOps enables our customers to meet critical objectives and drive digital transformation through seamless, no-code integrations.

“With ZigiOps we are able to achieve the Single pane of glass monitoring solution. ZigiOps provides a comprehensive overview of our monitoring performance through one centralized system. Our issue resolution time and overall efficiency have increased after the introduction of ZigiOps.”
“With ZigiOps we are able to achieve the Single pane of glass monitoring solution. ZigiOps provides a comprehensive overview of our monitoring performance through one centralized system. Our issue resolution time and overall efficiency have increased after the introduction of ZigiOps.”
"Being a departmental information service center brings strict responsibilities and precise requirements we need to meet. With ZigiOps it is possible to improve the collaboration between our teams and external partners and so be able to resolve incidents and service requests with faster than ever"
I. Pelikan
Head of Operation Control Center
"At Cambia Health, we're dedicated to delivering high-value care by offering simplified and personalized experiences. The amount of information we handle requires us to maintain the highest possible level of security and precision. ZigiOps enhances collaboration between our teams and external partners, expediting incidents and service request resolution. That translates to swifter and improved solutions for our users, a top priority for us."
Kari Van Duren
Assistant Director, IT Operations
"It is important for us to be able to handle all customer requests in a timely and efficient manner. ZigiOps helped us improve the communication between our teams and expedites issue resolutions. This leads to happier clients and better business outcomes."
Rich Wood
SVP Software Development
"Delta Dental of California faces visibility challenges in IT operations, with teams using multiple monitoring systems. Operations Bridge Manager is their centralized tool, but consolidating information was a struggle. After considering various integration platform providers and in-house solutions, they found ZigiOps."
Stephen Rodgers
Delta Dental of California
"ZigiOps is a powerful and easy-to-use integration platform. It helped us connect Jira and ServiceNow effortlessly, and now we can sync tasks and incidents between the two Platforms in real time. Also, ZigiOps’ team is fantastic! They’re a pleasure to work with, responded quickly to feature requests and have always provided excellent support."
Aaron Geiss
GENERAL MANAGER ENTERPRISE SERVICES
“We were looking at a lot of integration providers and after careful research, we decided to go with ZigiOps since it provides a simple, yet powerful solution which perfectly addressed our needs. With ZigiOps we are able to achieve the Single pane of glass monitoring solution. ZigiOps provides a comprehensive overview of our monitoring performance through one centralized system. Our issue resolution time and overall efficiency have increased after the introduction of ZigiOps.”
John Spenser
Managing director
"We were looking at a lot of integration providers and after careful research, we decided to go with ZigiOps since it provides a simple, yet powerful solution which perfectly addressed our needs. With ZigiOps we are able to achieve the Single pane of glass monitoring solution. ZigiOps provides a comprehensive overview of our monitoring performance through one centralized system. Our issue resolution time and overall efficiency have greatly increased after the introduction of ZigiOps.”
Flora Wang
Managing director

Stay Transparent. Stay Efficient. Try ZigiOps.

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