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Faster, secure, no-code integrations designed specifically for the uniquerequirements of government agencies and public institutions.
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Our no-code platform creates bi-directional connections between Jira and any othertool, supporting both on-premise and cloud instances.
Our no-code platform creates bi-directional connections between Jira and any othertool, supporting both on-premise and cloud instances.
If your main APM system is SolarWinds and you want to log SolarWinds events/alerts as issues in Jira Service Management automatically, you can use ZigiOps’ integration to do this.
When an event/alert is triggered in SolarWinds, ZigiOps will detect it automatically and log an issue in Jira. You have control over the data filtering settings to make sure the integration collects only the necessary SolarWinds events/alerts. You also have full control over the data field mapping settings to define how ZigiOps reports data to Jira SM. Regular fields, custom properties and lifecycle fields are part of the integration.
ZigiOps automatically collects updates in SolarWinds for events/alerts already transferred to Jira SM . It then synchronizes them with the related issue in Jira SM for regular fields, custom fields, lifecycle fields and comments.
You can use this integration if your main ITSM tool is Jira Service Management and you need to sync ServiceNow tickets with it. The opposite is also possible, as this integration is bi-directional.
When an Incident is created in Jira Service Management, ZigiOps will detect it based on a scheduled interval (every minute) and it will create a related Incident in ServiceNow. ZigiOps gives you a high degree of data filtering control, so that you can make sure the platform collects only the required Jira Incidents. You also have full control of the platform’s data field mapping capabilities, allowing you to define how it reports data to ServiceNow. Regular fields, custom fields, lifecycle fields and comments are all a part of the synchronization.
ZigiOps collects updates for tickets in each system that are already logged in the other system. The platform does that at a regular interval (every minute) and synchronizes the records for regular fields, custom fields, lifecycle and comments.