Webinar: Integrate BMC Remedy & Your Software - Why?
ZigiWave and BMC Software hosted a webinar on integrations for BMC Remedy
This comprehensive webinar presents ZigiOps, a cutting-edge b2b integration platform and data integration software engineered to simplify and accelerate enterprise-level system integrations. Designed as a powerful data integration tool, ZigiOps eliminates the need for coding by offering an intuitive, no-code user interface that enables rapid configuration and deployment of complex workflows.
Key Highlights
- Prebuilt Templates & Customization: ZigiOps comes with ready-to-use integration templates developed from real-world scenarios, enabling organizations to implement solutions within minutes. These templates are fully customizable, allowing users to tailor integrations to their unique business processes.
- Robust Bi-Directional Synchronization: The platform supports seamless, real-time data exchange between critical systems such as BMC Remedy, Dynatrace, Jira, and ServiceNow. This includes the synchronization of incidents, tasks, comments, attachments, and lifecycle changes—ensuring consistency and visibility across disparate tools.
- Advanced Field Mapping & Conditional Logic: ZigiOps provides flexible field mapping capabilities that support simple value transfers as well as complex conditional transformations and rules. This granular control over data integration enhances accuracy and relevance in reporting.
- Support for Custom Entities & Fields: Beyond standard fields, ZigiOps fully supports custom fields and tables, making it an adaptable data integration platform suitable for diverse and evolving enterprise environments.
- Scalable & Efficient Query Management: The platform intelligently handles system API limitations and query volumes, optimizing synchronization intervals and ensuring reliable data flow without overloading connected systems.
- User-Friendly Configuration: Through a centralized interface, users define integration frequency, query conditions, and correlation logic without touching code or configuration files, streamlining integration management.
Use Cases Demonstrated
- Automatic creation and resolution of incidents between Dynatrace and BMC Remedy.
- Synchronization of Jira tasks with Remedy incidents, including bidirectional status updates and comments.
- Full lifecycle synchronization of ServiceNow and Remedy incidents, supporting attachments and custom fields.
Conclusion
ZigiOps emerges as a versatile and highly customizable data integration software ideal for organizations seeking a streamlined, scalable solution for complex enterprise integrations. Its no-code design coupled with deep customization and robust synchronization capabilities make it a standout data integration platform in today’s B2B ecosystem.
To experience firsthand how ZigiOps can transform your enterprise integration strategy, request a personalized demo or start a free trial today.