August 17, 2023

Dynatrace vs Operations Bridge Manager

Dynatrace vs OpsBridge - discover their key differences and similarities



Integrated seamlessly into an enterprises IT infrastructure, IT Operations Management (ITOM) systems play a pivotal role in optimizing performance and reliability. These systems form a comprehensive framework for overseeing, managing, and enhancing the entire IT landscape.

By embedding ITOM solutions, businesses gain invaluable real-time insights into application health, network efficiency, and infrastructure performance, ensuring timely issue identification and rapid incident resolution.

Additionally, ITOM fosters cross-functional collaboration, centralizing information for cohesive teamwork and aligning IT endeavors with broader business objectives.

dynatrace logo

Dynatrace overview

Dynatrace is a leading application performance monitoring (APM) and digital experience management platform that helps organizations monitor and optimize the performance of their software applications and IT infrastructure. It provides real-time insights into the health, performance, and user experience of applications, enabling businesses to deliver better digital experiences to their customers and users.

Key features of Dynatrace include:

  • Unified Observability: Performance data from various layers of an application stack (infrastructure, code, database, and user interactions) can easily be captured and analyzed.
  • User experience monitoring: The platform provides valuable insights into how users are interacting with applications and identifying areas for improvement.
  • Infrastructure visibility: The visibility into the underlying infrastructure helps IT teams understand the impact of infrastructure on application performance.
  • Dependencies tracking: Dynatrace automatically discovers and maps application dependencies and relationships within complex environments.
  • Smart use of AI and ML: The platform uses artificial intelligence (AI) and machine learning (ML) algorithms to automatically analyze performance data and identify the root causes of issues.
  • Real-time alerts: The AMP platform proactively detects anomalies, performance issues, and errors in real-time and sends alerts to IT teams.
  • Environment independent: supports monitoring of applications and services deployed in various cloud environments (public, private, and hybrid clouds).
  • Performance testing: offers synthetic monitoring capabilities, allowing organizations to simulate user interactions and test application performance under different conditions.
  • Business Analytics: provides insights into the business impact of application performance.
  • Continuous Delivery and DevOps:integrates with continuous integration and continuous delivery (CI/CD) pipelines, enabling DevOps teams to monitor applications throughout the development and deployment lifecycle.

Operations Bridge Manager overview

Operations Bridge Manager (OpsBridge) is an IT operations management software solution. The recently acquired by OpenText monitoring platform, provides a centralized monitoring and controlling various options for IT resources, applications, and services, enabling IT teams to proactively identify and resolve issues before they impact the business.

Serving as a single pane of glass solution to provide organizations with a unified and comprehensive view of their IT environment,Operations Bridge Manager (OpsBridge)offers:

  • Centralized Visibility: OpsBridge aggregates data from various sources (such as infrastructure components, applications, and user experience metrics) presenting all pertinent information within a single interface.
  • Holistic Insights: The tools single pane of glass approach offers a holistic perspective, allowing IT professionals to understand the intricate relationships and dependencies between different components.
  • Simple management: With all relevant data accessible through a unified interface,OpsBridgeminimizes the need for IT personnel to toggle between disparate tools and platforms.
  • A single page of glass: fosters collaboration by enabling various IT teams to work together seamlessly.
  • Reduced downtime:theconsolidated view helps IT teams promptly identify and address issues, leading to quicker response times and reduced downtime.
  • Easy onboarding process: accelerates the onboarding process and reduces the learning curve associated with using multiple tools.

Key features of Operations Bridge Manager (OpsBridge) include:

  • Advanced monitoring: collects and correlates data from various sources, including infrastructure components, applications, and user experience metrics.
  • Enhanced Event Management: processes incoming events, correlates related events, and helps IT teams understand the root cause of issues.
  • Easy Automation: OpsBridge allows for the automation of routine tasks and processes, reducing manual intervention and increasing operational efficiency. This can include automated incident management, response workflows, and remediation actions.
  • Root Cause Analysis: The monitoring platform helps IT teams identify the underlying causes of problems by analyzing data from various sources and identifying patterns and trends.
  • Integration with various tools: integrates with various IT management tools and systems, such as network monitoring, application performance management, and service desk solutions.
  • Customizable dashboard and reporting: that offers insights into the overall health and performance of IT resources. This helps stakeholders make informed decisions.

Dynatrace and Operations Bridge Manager differences

Dynatrace and OpsBridge are both IT operations management solutions, but they have different features, capabilities, and focuses. Here are some key differences between Dynatrace and OpsBridge:

Focus and Use Cases:

  • Dynatrace: Dynatrace is primarily an application performance monitoring (APM) and digital experience management platform. It specializes in monitoring and optimizing the performance of applications and user experiences across various platforms and devices.
  • Operations Bridge Manager (OpsBridge):it is a broader IT operations management platform that provides a unified view of IT resources, applications, and services. It focuses on monitoring and managing the entire IT infrastructure, including infrastructure components, applications, and user experience.

Scope of Monitoring:

  • Dynatrace: Dynatrace excels in monitoring application performance, analyzing code-level details, user interactions, and providing insights into how applications perform across different environments.
  • Operations Bridge Manager (OpsBridge):offers a wider scope of monitoring, including infrastructure components, network devices, databases, applications, and user experience. It provides a holistic view of IT operations beyond just applications.

AI and Automation:

  • Dynatrace: Dynatrace leverages artificial intelligence (AI) and automation for automatic root cause analysis, anomaly detection, and insights into performance optimization.
  • Operations Bridge Manager (OpsBridge):it also utilizes AI and automation for proactive monitoring and problem resolution, but it extends these capabilities to various IT domains beyond APM.

Integrations and Ecosystem:

  • Dynatrace: offers a broad range of integrations with modern cloud-native technologies and focuses on deep integration into DevOps and cloud environments.
  • Operations Bridge Manager (OpsBridge): has a wide integration ecosystem, including integrations with various monitoring tools, infrastructure management systems, and more, making it suitable for hybrid and traditional IT environments.

Automation and Orchestration:

  • Dynatrace: focuses on APM and monitoring; while it offers some automation capabilities, its primary strength lies in monitoring and performance optimization.
  • Operations Bridge Manager (OpsBridge)offers automation and orchestration capabilities for IT operations, helping to automate routine tasks and optimize processes.

User Experience Management:

  • Dynatrace: provides comprehensive insights into user experiences and interactions with applications, aiding in optimizing digital experiences.
  • Operations Bridge Manager (OpsBridge): also considers user experience, but its primary focus is on overall IT operations management.

What are the drawbacks of using Dynatrace and Operations Bridge Manager (OpsBridge)?

While Dynatrace and are robust and feature-rich applications, like any technology, they have some limitations:

A significant downside that may push away potential users of the two systems is their price. Although both systems offer a free trial, it may be too high for small to mid-size companies. However, the price justifies the array of versatile monitoring and alerting capabilities these systems pose.

Comprehensive monitoring solutions like Dynatrace and Operations Bridge Manager (OpsBridge) require their users to have stable technical knowledge to deploy and use them to their total capacity. Also, despite its relatively easy integration with various systems, both Operations Bridge Manager (OpsBridge)and Dynatrace might need a little more technical push when connecting them with legacy or lesser-known systems. But that extra mile is worth the effort. Once embedded into the company's IT infrastructure, those systems allow the responsible IT teams to have granular control over significant operations and tasks.

Some organizations might experience an initial slowdown in their IT processes once Operations Bridge Manager (OpsBridge) or Dynatrace are integrated into their IT ecosystems. That's because the two platforms have advanced capabilities which require a significant number of resources. It might take a while for the enterprise to get used to it, and eventually enhance its internal workflow and processes.

Despite their flows, Dynatrace and Operations Bridge Manager (OpsBridge) are the primary go-to monitoring solutions for mid- to large enterprises. Their characteristics and capabilities ensure all-time control over monitoring processes of critical data. Thanks to their integration, issue escalations are reduced to a minimum, thus allowing companies to scale their performance.

Dynatrace vs Operations Bridge Manager comparison chart

  Dynatrace Operations Bridge Manager
Scalability Good Great
Main users: Enterprises Enterprises
Online Support: Yes Yes
Pricing Subscription/ + free trial Subscription
Resources: Yes Yes
API: Yes Yes
AI: Good Great
Reporting: Great Great
Logging: Good Great
Easy setup: No (requires tech knowledge) No (requires tech knowledge)
Alerting capability: Great Great
Observability capabilities: Good Great
Data Visualization: Good Great
Integration compatibility with other systems Great Great

If you need to use both  Dynatrace and Operations Bridge Manager

Despite their differences, companies quite often decide to utilize both  Dynatrace and Operations Bridge Manager into their IT ecosystems. In such cases, integrating the two tools will be greatly beneficial. When metrics and data can be flawlessly transferred and used by the two tools, they complement each other and provide a much more comprehensive view on the company's resources. This helps fix issues faster and prevent critical issues.

When you want to integrate Dynatrace and OpsBridge choosing the best possible integration tool that will allow the enterprise to get the best of the two platforms is essential. Picking the best integration solution for your needs involves considering various criteria to ensure that the solution aligns with your organizations goals, technology stack, and requirements.

Here are some key criteria to help you evaluate and select the right integration solution:

Business Requirements and Goals:

  • Understand your organizations specific integration needs and objectives.
  • Identify the business processes, data, and systems that need to be integrated.
  • Determine the desired outcomes of the integration, such as improved efficiency, reduced manual processes, enhanced customer experience, etc.

Scalability and Flexibility:

  • Consider whether the integration solution can accommodate your organizations current needs as well as future growth.
  • Evaluate the solutions ability to handle an increasing volume of data and transactions.


  • Ensure that the integration solution can work with your existing software applications, databases, and technologies.
  • Check if the solution supports the programming languages, protocols, and data formats used in your organization.

Ease of Use and Development:

  • Assess the user-friendliness of the integration solutions development environment and tools.
  • Determine whether the solution offers intuitive interfaces for designing, testing, and deploying integrations.

Security and Compliance:

  • Evaluate the security measures provided by the integration solution to protect sensitive data during transit and storage.
  • Ensure that the solution complies with relevant data protection regulations and industry standards.

Performance and Reliability:

  • Test the integration solutions performance under different loads and conditions to ensure it meets your performance requirements.
  • Consider the solutions uptime, fault tolerance, and disaster recovery capabilities.

Cost and ROI:

  • Analyze the total cost of ownership, including licensing fees, maintenance, and support.
  • Compare the potential return on investment (ROI) against the benefits the integration solution offers.

Support and Documentation:

  • Evaluate the quality of the vendors customer support, including response times and availability.
  • Review the availability of comprehensive documentation, tutorials, and community resources.

Adaptability to Changing Technologies:

  • Consider how well the integration solution can adapt to evolving technology trends, such as cloud computing, microservices, and APIs.

Customization and Extensibility:

  • Determine whether the integration solution can be customized to meet your specific needs.
  • Assess the ease of extending the solutions capabilities through plugins, extensions, or custom code.

An example of an integration solution that matches all of the above-mentioned requirements is ZigiOps. You can find more about ZigiOps in the following article.

Concluding thoughts

Both Dynatrace and OpsBridge play pivotal roles in ensuring seamless and reliable digital experiences. Dynatraces advanced observability and AI-driven insights enable enterprises to swiftly detect and mitigate performance bottlenecks, enhancing user satisfaction and maintaining a competitive edge in todays fast-paced, technology-driven market. Meanwhile, Operations Bridge offers a comprehensive ITOM solution, empowering enterprises to manage complex IT environments, optimize resource allocation, and streamline operations, resulting in increased operational efficiency and resilient digital infrastructure.

And despite their differences, those systems play a major role in the stability and scalability of the IT ecosystem of enterprises. Without them, companies will inevitably face production slowdowns and bottlenecks. Not only that, but any issue will eventually escalate and become a problem without being investigated and resolved in time. That's why enterprises rely on them so heavily. Deciding on which one should be integrated into the company's infrastructure depends solely on the current IT needs and plans. Often times, using both tools is a great solution for enterprises. In case you decide to incorporate both tools in your ecosystem, check out the integration capabilities of ZigiOps, and reap all the benefits of integrating Dynatrace and OpsBridge. Book your free demo and see how easy it is.

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