In this video, we walk through a real-world integration scenario where one DevOps team works in Jira and the other in Azure DevOps. ZigiOps enables seamless synchronization between the two platforms—ensuring real-time updates, eliminating manual data entry, and boosting cross-team collaboration.

Use Case Overview

Imagine a DevOps team creating a task in Azure DevOps that also needs to be tracked by a team using Jira. With ZigiOps, the integration happens instantly. The task is automatically fetched from Azure DevOps and created in Jira. Any progress or updates made on either side—status changes, comments, attachments—are synced in real time.

ZigiOps supports all types of work items and issue types and can sync standard and custom fields, issue links, attachments, and more.

Integration Setup with ZigiOps

The video shows how to get started with the integration using ZigiOps—either by installing the on-prem version or logging in via the cloud UI. The ZigiOps dashboard gives users a clear overview of integration health, licenses, and logs.

Advanced options allow full control over data extraction, filtering, and updates—making it easy to tailor the integration to your needs.

Connecting Azure DevOps

We begin by selecting Azure DevOps as the source system. To establish the connection, you’ll provide:

• Instance URL

• Organization name

• Instance type

• Username and Personal Access Token

ZigiOps validates the connection and loads available data automatically.

Required Azure DevOps permissions include access to Work Items (read/write) depending on the action (create/update).

Connecting Jira

Jira is set as the destination system. To connect, users enter:

• Jira instance URL

• Username and password

If using a proxy, additional proxy details are required.
Permissions needed vary depending on whether you’re creating or updating Jira issues, but commonly include:

• Browse Projects

• Create/Edit/Assign Issues

• Add Comments

• Create Attachments

Using ZigiOps Templates

The video demonstrates selecting a pre-built integration template or starting from scratch. We define Azure DevOps as the source, Jira as the destination, and map the entity types—typically Tasks in both systems.

ZigiOps uses polling to detect new tasks in Azure DevOps and create corresponding issues in Jira. Polling frequency and trigger conditions are fully customizable.

Bi-Directional Synchronization

The integration ensures that updates flow both ways. For instance:

• Updates to Azure DevOps tasks (status, comments, attachments) are sent to Jira.

• Jira task updates are reflected back in Azure DevOps.

ZigiOps uses time-based expressions (e.g., last updated, last comment) to ensure only new changes are fetched.

Field Mapping & Customization

Mappings are a key part of the setup. The video highlights how users can define how each field syncs across systems—including title, state, comments, attachments, and custom fields.

You can easily extend these mappings to include any additional fields based on your use case, and ZigiOps will handle the rest.

Conclusion

This video showcases how ZigiOps enables fast, reliable, and no-code integration between Jira and Azure DevOps. With real-time sync, full customization, and an intuitive UI, teams can stay aligned, reduce manual effort, and improve delivery speed across platforms.

Watch the full video to see how easily you can connect Jira and Azure DevOps with ZigiOps.