Nagios – ServiceNow Integration
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Data Types: Events / Topology / Incidents /Metrics
Nagios – ServiceNow Overview
Receive all topology and events discovered by Nagios directly delivered into ServiceNow as incidents. Simplify ticket creation, handling, and resolution. React to incoming queries faster than ever before and improve customer satisfaction. Each application’s tickets are easily distinguished by the Configuration Item (CI) that the integration populates.
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any
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