June 21, 2023

ZigiOps vs StreamWeaver

ZigiOps vs StreamWeaver - see how the two integration platforms compare

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ZigiOps

Today organizations are using an average of 130+ apps in their daily operations. This is why integrations are becoming a necessity if they want to have a competitive advantage. Connecting the systems a company is using allows for better synchronization of teams, faster time to market, immediate critical issue resolution, and real-time insights. All this leads to boosted customer satisfaction, a better position compared to competitors, and higher overall business results.

Two of the easiest-to-use and fastest integration platforms are ZigiOps and StreamWeaver. With the recent acquisition of StreamWeaver by BMC, the clients of the company might be wondering what will happen to their integrations. This is why in this article we review and compare ZigiOps vs StreamWeaver. We are also revealing what happens with Dreamweaver and how ZigiOps can help when necessary.

About ZigiOps

ZigiOps is a flexible, no-code integration platform. Born from the need to help automate processes and enhance cross-team collaboration, ZigiOps seamlessly connects various systems (ITOM, ITSM, DevOps, CRM, Cloud, and more) while extracting and transferring data between them in real time. ZigiOps has an iPaaS and on-prem versions. The platform is highly scalable and provides fully customizable integration templates even for the most complex integration use case scenarios.

In a few clicks, the integration solution establishes bi-directional connections between some of the most popular software tools available on the market  Jira, Azure DevOps, VMware, ServiceNow, Salesforce, BMC Remedy, Splunk, Dynatrace, Zendesk, TOPdesk, OpsBridge, Microsoft Dynamics 365, PagerDuty, BitBucket, GitHub, SAP, Cherwell, AWS and more.

ZigiOps has advanced customization features, allowing users to tailor integrations according to their current needs. It comes with a library of ready-to-use pre-built integration templates, that can be loaded immediately.

ZigiOps follows the best security standards. It does not store any of the information that flows back and forth between the connected systems, making it the ideal solution for companies that value high data security. It also has high availability to ensure that integrations continue to operate in the event of a server failure or in case of maintenance.

Top ZigiOps features:

  • No-Code Integrations in a Few Clicks  no coding or API knowledge is required. Instant synchronization of all related and custom fields.
  • Integration Templates  a variety of predefined templates. Load the template and adjust it to fit your needs. If you prefer you can build your template from scratch, as well.
  • Unlimited Scalability  update and upgrade your integrations whenever needed. ZigiOps automatically supports the latest versions of the integrated systems.
  • No Limitations  easy transfer of as many queries as needed between the source and target systems.
  • High Availability  ZigiOps supports high availability and guarantees 99.9% uptime for 365 days of the year.
  • Advanced Data Mappings and Filtering  effortless synchronization of all related and custom fields and transfer of comments, attachments, and more.
  • 300+ Available Integrations  easy integration of the most popular Monitoring, ITSM, DevOps, Cloud, and CRM systems.
  • Single Source  ZigiOps is a standalone integration platform that connects with systems via APIs. There is no need to change anything within the instances to connect them.
  • Enterprise-Grade Security  The integration tool doesn't have a database and, therefore, cannot store any information.
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About StreamWeaver

Dreamweaver provides an API gateway software platform that makes integrating some of the most complex enterprise monitoring and management tools as easy as a few clicks. With StreamWeaver all monitoring data is made available to event management, advanced analytics (AIOps), configuration management, automation, service management (ITSM), and big data/visualization tools. It provides real-time data streaming between applications and increases the serviceability by encompassing monitoring data into one accessible database.

The company was founded in 2013 and is based in New York. It has recently been acquired by BMC Software and is now undergoing many changes in licensing and way of work. It has currently transformed into BMC Helix Operations Management with AIOps, focusing on AIOps, root cause analysis, AI/ML-based event management, and advanced anomaly detection.

StreamWaver can be deployed on SaaS, on-premises, and hybrid environments. All integrations are built from the UI of StreamWaver. However, it doesn't offer pre-defined templates, so many of the integrations, especially more advanced ones, would require some coding.

Let's have a look at the StreamWeaver features some new features are incorporated in the new platform: BMC Helix Operations Management with AIOps. The enhanced integration platform involves more monitoring, problem analysis, and AI/ML functionalities. It stresses on observability, efficient AI management of events, and prevention of issues, while the standard integration functions are becoming just a part of the whole picture.

Top StreamWeaver features:

  • Easy Basic Integrations  integrates metrics, events, topology, and log data between ITOM and some other enterprise platforms.
  • Low-code integrations  provide out-of-the-box adapters to collect metrics, events, and topologies from third-party solutions.
  • Real-Time Data Synchronization tracks events and monitors your data in real time with automated AI/ML event correlation.
  • End-to-end observability and Management use AIOps to predict and proactively address issues before they impact mainframe and distributed systems.
  • Hybrid Cloud Automation  integrates monitoring with ITSM for incident creation and change requests.
  • Multi-Tenancy  easily configures end-user environments with access to monitoring, analytics, and dashboards.
  • High Availability  StreamWeaver also supports high availability and protects data during downtimes.
  • Improve signal-to-noise ratio  to get actionable insights with AI event suppression, de-duplication, and correlation.
  • Single Source of Truth establishedestablishes an authoritative source of truth across traditional data centers, public clouds, and container environments.

Similarities and differences

Even though StreamWeaver integration platform is headed into a new direction with the BMC platform, it is still the main integration tool for many companies. This is why we are exploring the options that two of the easiest to use integration platforms  ZigiOps and StreamWeaver provide.

They have some similarities and differences that can be significant for organizations seeking to expand and scale their integrations to achieve smart automation and competitive advantage.

So lets dive a bit deeper into the capabilities of the two systems.

ZigiOps is completely no-code. It does not require any coding or writing scripts even for the most complex integration scenarios. At the same time ZigiOps provides lots of freedom  you can use RegEx and create your own expressions, form advanced filters and triggers, as well as adjust mapping conditions the way you need to. All this is done through the UI. Dreamweaver is a low-code platform. With it, the basic integrations are super easy and might take as little as 3 minutes. However, if you need some more specific data relations, you would most probably need to do some coding.

Dreamweaver focuses mostly on ITOM, though it connects some ITSM and other enterprise systems, as well. ZigiOps offers integrations for ITSM, Monitoring, CRM, Cloud, and more applications (40+ currently).

ZigiOps offers ready-to-use templates, that you can use right away with just a couple of clicks. At the same time, they are fully customizable, and you can upgrade and adjust them per your needs. Dreamweaver does not have ready-made templates. It might have some pre-defined systems and relations between them, but they are quite basic. You might need a script if you have a complex or specific integration use case.

Customizations and upgrades of the integrations are very easy with ZigiOps. You can change anything you need at any time. With StreamWeaver you might need to rewrite scripts and you might need the help of a developer in some cases.

Both ZigiOps and StreamWeaver are super easy to use and have intuitive UIs. You can have integrations ready in minutes, rather than months with each of them. However, you need to consider the specifics of your use case, before choosing one or the other.

Pros and cons

Dreamweaver pros:

  • easy to use,
  • fast integrations,
  • Connect complex enterprise apps.

Dreamweaver cons:

  • no templates,
  • might require coding for advanced integrations,
  • acquired by BMC (no longer supported on its own).

ZigiOps pros:

  • highly scalable, super easy to use,
  • out-of-the-box customizable templates,
  • supports even the most complex use cases.

ZigiOps cons:

  • limited support hours.

Comparison Table

Check out some direct comparisons of ZigiOps vs StreamWeaver:

Summary

When you are looking for an integration tool, you need to carefully consider your use case and plan for your needs in the future, as well. Make sure your integrations will be scalable and able to update and upgrade easily. Also, consider the initial setup time and how long it will take to have the integration fully operational.

ZigiOps and StreamWeaver are both easy to use and fast. However, with StreamWeaver being acquired by BMC, it has taken a new direction and is not focusing on developing more advanced integrations. This is why some of the current clients might need integration alternatives. Check out ZigiOps book your free demo and see how it works.

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