OBM Email Integration video with ZigiOps
Live Demo of the Micro Focus OpsBridge - Email Integration
In this video, we walk through a practical use case of integrating Operations Bridge Manager (OBM) with an email client using ZigiOps — a powerful, no-code B2B integration platform. The setup allows teams to automatically convert incoming emails into OBM events, streamlining alert management and enhancing operational efficiency.
Integration Workflow – Step by Step with ZigiOps:
Step 1: Log into ZigiOps
Access the ZigiOps interface to view the dashboard, which provides a consolidated overview of your licenses, accounts, and system statuses.
Step 2: Connect Your Systems
Navigate to the Connected Systems section. Add and verify connections to both your email server (e.g., Microsoft Exchange, Gmail) and OBM. ZigiOps supports a wide range of platforms, making it a flexible data integration platform.
Step 3: Configure the Integration Template
Open the Configurator menu and select a pre-built template tailored for Email-to-OBM integration. These templates are based on common industry use cases and can be fully customized.
Step 4: Define Operational Parameters
Set up your integration logic:
- Choose between Listeners (event-based triggers) or Pollers (interval-based triggers) for collecting email data.
- Apply filtering rules to control which emails are collected (e.g., by subject, sender, or content).
- Use the field mapping tool to define how email content (subject, body, attachments) maps to OBM event fields.
Step 5: Save and Activate
After reviewing your configurations, save and activate the integration. ZigiOps allows real-time execution with zero coding required, positioning it as a leading data integration software solution for IT operations.
Step 6: Watch It in Action
Send an email to the designated address. ZigiOps automatically detects it and delivers the information as a structured OBM event, complete with all necessary metadata.
Key Points & Technical Highlights
- No-code setup via pre-defined and customizable templates
- Real-time event ingestion into Micro Focus OBM from email
- Listener and poller support for flexible data collection
- Comprehensive field mapping and filtering
- Centralized control and visibility via ZigiOps UI
- Secure and scalable architecture for enterprise IT environments
ZigiOps functions not just as a data integration tool, but as a robust B2B integration platform that enhances collaboration, reduces manual work, and improves incident response times.
Want to see it in your own environment?
Schedule a personalized demo or start your free trial at www.zigiwave.com. Discover how this versatile data integration platform can solve your cross-system challenges with ease.