In this demo, we explore how to seamlessly integrate CircleCI with Jira using ZigiOps, a powerful no-code data integration platform designed to streamline DevOps and ITSM workflows. The use case focuses on automatically collecting failed CircleCI pipelines and transforming them into Jira tasks for further investigation and resolution.

This integration ensures that development and QA teams stay aligned, with complete visibility over failed builds—directly inside Jira.

Step-by-Step Workflow with ZigiOps

Step 1 – Access the ZigiOps Dashboard
After signing in to ZigiOps, users land on the main dashboard. Here, they can monitor account info, license status, and current integrations.

Step 2 – Connect CircleCI and Jira
Navigate to the "Connected Systems" section and click “Add New System.” Select both CircleCI and Jira from the list of supported platforms. ZigiOps functions as a B2B integration platform, connecting tools across departments without writing code.

Step 3 – Configure Your Integration
Move to the “Configurator” section and click “Add New Integration.” Choose a predefined template tailored for CircleCI–Jira workflows or build a custom one. These templates are based on common integration use cases and offer full flexibility.

Step 4 – Set Up Main Integration Parameters
Configure source and destination systems, select the data entities (e.g., failed pipelines, Jira tasks), and define sync direction.

Step 5 – Define Action Triggers
Configure action-level settings, including:

• Scheduler to determine how often data is pulled

• Advanced Trigger Conditions to target failed pipelines only

• Field Mapping to align pipeline data with Jira issue fields (summary, description, priority, etc.)

Step 6 – Trigger and Observe the Sync
Trigger a CircleCI pipeline. If it fails, ZigiOps—serving as a data integration tool—automatically detects the failure and transfers the details to Jira in real time.

Step 7 – Verify in Jira
In Jira, the failed pipeline appears as a new issue. All related fields—summary, status, description—are fully synced, ensuring prompt visibility and faster incident resolution.

Step 8 – Monitor and Troubleshoot
Use ZigiOps’ built-in troubleshooting panel to inspect integration logs and monitor execution flows for each action.

Key Benefits

Real-time visibility of failed CI/CD workflows inside Jira

• Fully automated, code-free integration setup

• Advanced field mapping and filter logic

• Fast deployment via out-of-the-box templates

• Eliminates manual task creation and communication gaps

ZigiOps is a flexible data integration software that enables secure, bidirectional connectivity between tools like CircleCI and Jira, empowering cross-functional collaboration and reducing operational silos.

Want to see how ZigiOps can support your specific CI/CD use case?
Book a personalized demo or start your free trial. Our team will guide you through every step of configuring the integration tailored to your environment.