Right Inside GPT, Claude and other LLMs

ZigiOps’ MCP solution connects your APIs to leading LLMs. Ask in natural language, and receive up‑to‑date answers grounded in your live data—delivered directly in ChatGPT or Claude.

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Access & Act On Your Data

Connect and access organization data safely with MCP for natural language use

Answers in the chat

Results are returned directly inside GPT, Claude or other LLMs. No separate dashboard to learn.

Prompt‑led usage

End‑users simply ask questions. No custom UI training required.

What it does

  • Securely exposes your APIs as MCP tools.

  • Users ask questions in ChatGPT, Claude or other LLMs and get grounded answers from ZigiOps.
  • Flexible formatting in the chat (lists, tables, summaries).

User Query
"Show all P1 ServiceNow incidents from last week"
MCP Response
12 P1 incidents found:
  • INC0012847 - Database outage (Resolved)
  • INC0012891 - Network failure (In Progress)
  • INC0012903 - API timeout (Resolved)
+ 9 more incidents

User actions
Designed for ad‑hoc access and insights today, with an upgrade path to safe write actions (create/update) behind policy and approvals.

How It Connects to LLMs

Interaction model: prompts in app (no custom RAG or agents required).
Works with GPT, Claude, and other LLMs
Governance & scoping: only the API operations you approve are exposed.

Use‑Case Examples

Use Case 1

ServiceNow Incident Insights

How many P1 incidents are open in EMEA this week, and which services are most impacted?” Get a summary + table with links to records.

  • Trend of P1/P2 week‑over‑week
  • Top affected services/assignment groups
  • Suggested next steps based on historical fixes
Use Case 2

Jira Sprint Health & Blockers

Show stories moved to ‘Blocked’ in the last 72 hours and list the blocker issues.” Returns a digest with owners and aging.

  • Status transition analysis by team
  • Blocked > 3 days alerts
  • Links to Jira issues for triage
Use Case 3

NOC – On‑call Summaries

Summarize overnight incidents and affected SLAs. Handy roll‑ups for handover with links to priority actions.

Use Case 4

Executive/QBR Views

Give me a quarterly view of incidents vs. feature delivery and customer impact.” One‑pager for stakeholder reviews.

Security & Controls

Powered by Eve Security
We layer enterprise‑grade security across MCP usage and API access, with observability and policy enforcement via our collaboration with Eve Security.

Least-privilege tooling

Only approved API operations are exposed as MCP tools, each with scoped parameters.

RBAC & SSO

Role-based access, SAML/OIDC SSO, and per-tenant isolation.

Secrets management

Keys/credentials stored outside LLM context; never surfaced to prompts.

PII/PHI redaction

Optional prompt/response filters to mask sensitive fields.

Network controls

IP allow-listing, VPC/VPN options, and egress restrictions for MCP tools.

Policy engine (Eve Security)

Define which tools, data scopes, and actions are allowed; block risky flows.

Realtime observability

Monitor prompts, tool calls, and data movement; anomaly detection and alerts.

Least-privilege tooling

Only approved API operations are exposed as MCP tools, each with scoped parameters.

Rate limits & quotas

Only approved API operations are exposed as MCP tools, each with scoped parameters.

Encryption & residency

TLS in transit; at-rest encryption; regional deployment options.

FAQ

01

What is ZigiOps?

ZigiOps is the most flexible data integration platform. Our tool empowers all System Administrators and IT Operations experts to connect their systems in a few clicks.

02

Is ZigiOps a no-code platform?

ZigiOps is a code-free integration tool. It is made specifically for users, who want to set up and launch their integrations fast and easily from the UI.

03

Is ZigiOps enterprise-ready?

ZigiOps is made especially for enterprises. It makes the integrations easier, yet its advanced capabilities relate entities of any level and allow users to synchronize all fields from the systems. The solution is lightweight, connects to both on-premise and cloud deployments, and doesn’t store any of the transferred data.

04

What’s the difference between ZigiOps and a plugin?

The ZigiOps integration platform is a standalone product. The difference between using such a solution versus a plugin is within the flexibility and functionality. A connector such as ZigiOps is a self-contained component set of APIs, which provides multiple integrations through a universal broker through the APIs of external applications. Using a plugin usually requires coding and may require modifications to the systems you are connecting. ZigiOps on the other hand has a much lighter interface than a plugin. ZigiOps supports both uni and bi-directional integrations between the systems.

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