Amazon CloudWatch – BMC Remedyforce Integration
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Data Types: Incidents
CloudWatch – Remedyforce Integration Overview
With ZigiOps, you can now sync incidents between CloudWatch and Remedyforce. Extract alarms for either general Amazon services, such as EC2, S3, or Elastic Beanstalk, or for exact services and dimensions, such as a name/value pair (i.e an EC2 instance), and have ZigiOps load them into Remedyforce. Align monitoring and performance management with ITSM, starting today.
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any
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