Integrate Datadog and Jira in a few minutes to speed up response times and enhance user experience.
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Used in large regulated industries, including :
Supported Entities & Data Types
Capabilities
Observability & Monitoring
Dashboards, logs, alerts, and health checks ensure smooth operation.
Bulk / Historical Sync
Migrate data when going live or consolidating toolsets.
Conditional Synchronization
Control sync by project, issue type, priority, labels, or business rules.
Advanced Field Mapping
Map any standard or custom field, including comments and attachments.
Our no-code platform creates bi-directional connections between Jira and any othertool, supporting both on-premise and cloud instances.
ZigiOps passes rich Datadog observability context, including trace IDs, error rates, infrastructure topology, and linked dashboards, directly into Jira issues when monitoring-driven defects are escalated to the engineering backlog. Developers receive a pre-enriched bug report with the telemetry data they need to reproduce and diagnose the issue, eliminating the back-and-forth typically required to gather observability evidence before investigation can begin. This observability-first approach to engineering ticket creation reduces time to diagnosis, improves fix quality, and strengthens the feedback loop between production monitoring and the software delivery process.
When Datadog triggers an alert based on a threshold breach, anomaly, or monitor failure, ZigiOps automatically creates a structured Jira issue with all relevant monitoring context mapped across, including monitor name, affected service, severity, alert condition, and triggered timestamp. Engineering and SRE teams receive actionable tickets in Jira immediately, without waiting for manual escalation from operations, and can triage and resolve the issue within their standard sprint or on-call workflow. Alert recovery events in Datadog can also be synchronized back to Jira to automatically transition or close the linked issue, keeping both systems aligned throughout the incident lifecycle.
How the Integration Works
Start Syncing Data
Activate your integration and watch your data flow between systems in real time. Monitor sync status, review logs, and fine-tune settings as needed — all from a single UI.
Customise Your Integration
Tailor the integration to your exact needs using the no-code visual interface. Map fields across systems — ZigiOps supports text, numeric, date, dropdown, multi-select, checkbox, user/assignee, attachment, and custom fields.
Set sync direction (one-way or bidirectional), define filters to control which records sync, configure conflict resolution rules, and apply value transformations to ensure data consistency between platforms.
Choose an Integration Template
Select from a library of pre-built integration templates designed for the most common use cases. Each template comes with preexisting field mappings, filters, and sync rules ready to go.
Simply click "Enable" and the integration will start.
Connect Your Systems
Configure the connection to your source and target systems in ZigiOps.
Authentication is supported via basic credentials or OAuth, depending on the platform. We recommend creating a dedicated user account for ZigiOps to ensure clean audit trails and easier troubleshooting. The required permissions for this user will vary based on your specific integration use case.
Install ZigiOps or Login for SaaS
Download and install the ZigiOps integration platform on your preferred environment — on-premise or cloud.
The setup takes just a few minutes with no coding required.
Integration Features
No-Code Integration
Faster Releases
Error-Free Operations
