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This video walks you through the full setup process of integrating Jira with Ivanti using ZigiOps, a powerful no-code integration platform designed to streamline workflows and boost collaboration between teams. Whether you're running cloud-based or on-prem systems, ZigiOps offers a fast, secure, and flexible way to connect Jira and Ivanti—without writing a single line of code.

What you'll learn in this video:

Step 1 – Installation of ZigiOps

We start with deploying the ZigiOps integration platform, which supports both iPaaS and on-premises environments. The installation takes just a few clicks and typically completes in under five minutes. With robust security measures and a no-code interface, ZigiOps offers quick setup without modifying existing applications.

H2 Step 2 – Exploring the Dashboard
Once installed, ZigiOps leads users to a clean and informative dashboard displaying integration health, system statuses, license info, and extracted records over time—offering clear insights into your connected environment.

Step 3 – Connecting Jira and Ivanti

Using the Connected Systems menu, we demonstrate how to connect to both Jira and Ivanti quickly:

• For Jira, you'll need the instance URL, user credentials, and optionally proxy settings.

• For Ivanti, the server URL, API key, and proxy options are required.

After entering the credentials, we use the SAVE and TEST functions to verify the connection and initiate metadata collection for future configuration.

Step 4 – Using the ZigiOps Integration Template Gallery

See how to access ZigiOps' rich gallery of pre-defined integration templates. You can also import your own custom templates to tailor the integration to specific business needs.

Step 5 – Configuring the Jira–Ivanti Integration

In the main integration panel, we show how to:

• Select the systems and data types to be transferred (e.g., address types, hardware profiles, or ci_contracts from Ivanti, and sprints, epics, or subtasks from Jira).

• Define correlation logic and save your integration setup.

Step 6 – Setting Up Action Levels and Triggers

ZigiOps supports three key integration actions for Jira and Ivanti:

• Create Jira Task

• Update Jira Task

• Update Ivanti Service Requests

We guide you through setting up triggers and trigger conditions, using polling mechanisms with customizable intervals and field-level criteria to control when data is transferred. ZigiOps also includes advanced field mapping capabilities, giving you full control over how and what data flows between the platforms.

Real-Time Updates and Bi-Directional Sync
ZigiOps ensures Jira tasks are updated automatically when changes occur in Ivanti and vice versa. This two-way sync keeps all stakeholders aligned and minimizes manual effort.

Why integrate Jira and Ivanti with ZigiOps?

By connecting these two systems, organizations benefit from:

• Better incident and service request management

• Smoother cross-team collaboration

• Accelerated workflows and response times

• Real-time data synchronization

• Greater visibility into operational metrics and KPIs

If you’re looking for a reliable, secure, and flexible way to integrate Jira with Ivanti without writing any code, this video is your complete step-by-step guide.

Feel free to book a demo with our integration experts or start your Free ZigiOps trial!

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