DevOps · two-way · real-time

Bitbucket integration, without the scripting

Connect Bitbucket to your ITSM, DevOps, CRM and monitoring tools with no-code, two-way, real-time sync — records stay aligned across every system, comments and attachments included.

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Live sync

Bitbucket

Pull Request

B-1042

Jira

Synced record

J-482

Pull Request↔ synced

Commit↔ synced

Pipeline↔ synced

What ZigiOps connects Bitbucket to

Supported data types

Pull RequestCommitPipelineRepositoryAll Discovered FieldsCustom Fields

Example mapping · Bitbucket ↔ Jira

Pull request ↔ Issue

~50%

less cross-system ticket handling time

COCC case study →

80%

reduction in manual ticket creation

Metrolinx case study →

90%

decrease in MTTR

Metrolinx case study →

Bitbucket integration FAQ

How do I connect Bitbucket to our service desk so support tickets automatically become work items for engineering?

ZigiOps syncs Bitbucket with ServiceNow, Jira Service Management or any ITSM tool in real time — a service-desk ticket becomes a fully-contextualized Bitbucket work item automatically, with no manual re-entry.

Can status updates in Bitbucket flow back to the original ticket automatically?

Yes. Status, comments and attachments sync both ways, so the requester sees progress without anyone leaving Bitbucket to update them.

Do we need to change our existing Bitbucket workflow or board setup to connect it?

No. ZigiOps maps to your existing fields and workflow states — nothing about how your team already uses Bitbucket has to change.

Guides for Bitbucket

✎ Blog Unveiling the Git Giants: Bitbucket versus GitHub

See your Bitbucket data sync live

Book a demo and we'll connect Bitbucket to your target system in real time.

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