SIGNL4 – OpsBridge Integration

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Data Types: Events

OpsBridge (Events) SIGNL4 (Events)

SIGNL4 - OpsBridge Integration Use Case

If your ITOM team is using Micro Focus Ops Bridge for monitoring of your systems, and you would like to use SIGNL4 to optimize created alerts and bring them to mobile, then you will need to have both systems integrated, so they can work together. Here is a popular scenario that ZigiOps can help you accomplish.

When a new event is created in OpsBridge, ZigiOps will detect it and create a new Event in SIGNL4. This on the other hand will launch a new Signal. SIGNL4 will react according to your prior settings and alert the corresponding people from your team.

If there are updates in OBM, this will automatically update them in SIGNL4, as well. Fields that are synced are status, alerting scenario, title description, category, service, severity, priority, etc. If the event is closed in OBM, ZigiOps will create a new resolved event in SIGNL4. This will close the Signal there.

Challenges for SIGNL4 and OpsBridge users

SIGNL4 allows for targeted alert notifications to responsible IT engineers on duty. The app is the easiest way to send major and critical IT alerts to your team. OpsBridge, on the other hand, is one of the most popular monitoring and IT operations management systems, which helps IT teams detect and address issues as they arise.

If your company is using both tools without connecting them, you risk missing critical incidents and delaying reaction to IT problems. Seamless data flow is a must for IT Operations and Service Management teams to be efficient and to be able to solve challenges quickly.

If you need to integrate SIGNL4 and OpsBridge, having a simple to use integration platform will help you transfer and update data effortlessly, and respond to issues much faster.

How do we solve them?

A powerful integration platform, like ZigiOps, will help you boost your responsiveness by integrating SGNL4 with OpsBridge. You don’t need any coding or API knowledge to start syncing events between the two applications instantly.

Extract all events and alerts from OpsBridge and log them instantly into SIGNL4. You can synchronize all necessary fields, like status, alerting scenario, category, severity, priority, etc.

ZigiOps’ SIGNL4 OpsBridge integration keeps both systems updated in real time and helps you increase uptime of business-critical IT systems through much faster response.

• Poll Azure for new tasks every for 60 seconds
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps

• Poll Jira tasks every 60 seconds
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any

• Poll Azure for changes on task item every 60 seconds
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any

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