Connect your teams easily with Jira IFS Cloud integration
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Trusted by Enterprise Teams Worldwide
Used in large regulated industries, including :
Supported Entities & Data Types
Capabilities
Observability & Monitoring
Dashboards, logs, alerts, and health checks ensure smooth operation.
Bulk / Historical Sync
Migrate data when going live or consolidating toolsets.
Conditional Synchronization
Control sync by project, issue type, priority, labels, or business rules.
Advanced Field Mapping
Map any standard or custom field, including comments and attachments.
Our no-code platform creates bi-directional connections between Jira and any othertool, supporting both on-premise and cloud instances.
Field service incidents and asset maintenance events captured in IFS Cloud can be automatically escalated to Jira when they reveal underlying software defects or require engineering investigation. ZigiOps maps all relevant IFS Cloud context, including asset details, failure descriptions, and urgency level, directly into the Jira issue so engineers have everything they need from the moment the ticket is created. Bidirectional synchronization ensures that resolution progress in Jira is reflected back in IFS Cloud, giving operations teams full visibility into the engineering response without requiring access to a second system.
When IFS Cloud generates a work order or service request that requires software development or IT change activity, ZigiOps automatically creates a linked Jira task in the relevant project, pre-populated with work order details, priority, and asset context. Development and IT teams can manage the technical work through their standard Jira workflows while progress updates flow back to IFS Cloud, keeping operations managers and field service teams informed without manual status chasing. This integration eliminates the coordination overhead between ERP-driven operations and software delivery, ensuring that business-critical work orders are tracked end-to-end across both systems.
How the Integration Works
Start Syncing Data
Activate your integration and watch your data flow between systems in real time. Monitor sync status, review logs, and fine-tune settings as needed — all from a single UI.
Customise Your Integration
Tailor the integration to your exact needs using the no-code visual interface. Map fields across systems — ZigiOps supports text, numeric, date, dropdown, multi-select, checkbox, user/assignee, attachment, and custom fields.
Set sync direction (one-way or bidirectional), define filters to control which records sync, configure conflict resolution rules, and apply value transformations to ensure data consistency between platforms.
Choose an Integration Template
Select from a library of pre-built integration templates designed for the most common use cases. Each template comes with preexisting field mappings, filters, and sync rules ready to go.
Simply click "Enable" and the integration will start.
Connect Your Systems
Configure the connection to your source and target systems in ZigiOps.
Authentication is supported via basic credentials or OAuth, depending on the platform. We recommend creating a dedicated user account for ZigiOps to ensure clean audit trails and easier troubleshooting. The required permissions for this user will vary based on your specific integration use case.
Install ZigiOps or Login for SaaS
Download and install the ZigiOps integration platform on your preferred environment — on-premise or cloud.
The setup takes just a few minutes with no coding required.
Integration Features
No-Code Integration
Faster Releases
Error-Free Operations
