Transform your IT process by integrating Icinga and OBM with ZigiOps. Automate workflows, reduce manual effort, and maximize the capabilities of your ServiceNow platform.
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Supported Entities & Data Types
Capabilities
Observability & Monitoring
Dashboards, logs, alerts, and health checks ensure smooth operation.
Bulk / Historical Sync
Migrate data when going live or consolidating toolsets.
Conditional Synchronization
Control sync by project, issue type, priority, labels, or business rules.
Advanced Field Mapping
Map any standard or custom field, including comments and attachments.
Our no-code platform creates bi-directional connections between Jira and any othertool, supporting both on-premise and cloud instances.
ZigiOps synchronizes Icinga host and service state changes with OBM's configuration item (CI) model, ensuring that the operational status of monitored resources in OBM always reflects the latest health data from Icinga. When a host goes down or a service check fails in Icinga, the corresponding CI in OBM is updated immediately, giving IT operations teams an accurate, real-time picture of infrastructure health across their entire environment. This alignment between monitoring state and the CI model improves the accuracy of impact analysis and reduces the risk of ITSM tickets being raised against already-resolved or incorrectly reported issues.
ZigiOps enables IT operations teams to forward Icinga monitoring alerts directly into Operations Bridge Manager, where they can be correlated with signals from other sources and assessed in the context of the organization's broader service topology. Instead of managing Icinga alerts in isolation, operators benefit from OBM's event suppression, deduplication, and root cause analysis capabilities applied to Icinga-generated data. This integration extends the value of existing Icinga monitoring investments by feeding them into a more intelligent, centralized operations layer without requiring any custom scripting or connector development.
How the Integration Works
Start Syncing Data
Activate your integration and watch your data flow between systems in real time. Monitor sync status, review logs, and fine-tune settings as needed — all from a single UI.
Customise Your Integration
Tailor the integration to your exact needs using the no-code visual interface. Map fields across systems — ZigiOps supports text, numeric, date, dropdown, multi-select, checkbox, user/assignee, attachment, and custom fields.
Set sync direction (one-way or bidirectional), define filters to control which records sync, configure conflict resolution rules, and apply value transformations to ensure data consistency between platforms.
Choose an Integration Template
Select from a library of pre-built integration templates designed for the most common use cases. Each template comes with preexisting field mappings, filters, and sync rules ready to go.
Simply click "Enable" and the integration will start.
Connect Your Systems
Configure the connection to your source and target systems in ZigiOps.
Authentication is supported via basic credentials or OAuth, depending on the platform. We recommend creating a dedicated user account for ZigiOps to ensure clean audit trails and easier troubleshooting. The required permissions for this user will vary based on your specific integration use case.
Install ZigiOps or Login for SaaS
Download and install the ZigiOps integration platform on your preferred environment — on-premise or cloud.
The setup takes just a few minutes with no coding required.
Integration Features
No-Code Integration
Faster Releases
Error-Free Operations
