Dynatrace – OpsBridge Integration

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Data Types: Problems to events / Topology / Metrics

Dynatrace (Topology) OpsBridge (Topology)

Dynatrace (Metrics) OpsBridge (Metrics)

Dynatrace (Problems) OpsBridge (Events)

Dynatrace - OpsBridge Integration Use Case

ZigiOps connects Dynatarce and Micro Focus Operations Bridge instantly. When Dynatrace detects new agents and they need to be present in OpsBridge for monitoring as well, ZigiOps jumps-in to connect the two systems. ZigiOps collects the newly discovered server information from Dynatrace and sends it straight to OpsBridge RTSM. This significantly enriches the existing topology information with the one collected from Dynatrace. To keep the topology database in both systems up to date, ZigiOps makes regular checks on them.

ZigiOps fetches Dynatrace Problems and transfers them to OpsBridge as events, along with all the related host details, plus other valuable information.

ZigiOps also gathers Dynatrace metrics and reports them to Operations Bridge Connector. Additionally, along with those metrics, ZigiOps also transfers the related server/host information. This information can later be accessed by OpsBridge Performance Perspective and used for building dashboards.

Challenges for Dynatrace and OpsBridge users

Dynatrace is sought-after modern, cloud-based monitoring software. Organizations deploy it to get a detailed view over processes that run in the company’s IT infrastructures like networks, operations, and others.

Micro Focus Operations Bridge (OpsBridge) is also a monitoring system. Departments use OpsBridge to maintain full-scale observation on any uprising issues.

Organizations deploy Dynatrace and OpsBridge to accumulate important data across their IT ecosystem. Unfortunately, those systems are often not connected which results in data mishaps. Integrating OpsBridge and Dynatrace is crucial if your teams are using both systems. This way all information present in one system will be automatically transferred and updated in the other.

How do we solve them?

Connect Dynatrace with OpsBridge instantly with a no-code integration platform like ZigiOps. Sync data bi-directionally in real-time. Automate the information transfer. Transfer crucial topology like applications, services, and processes. Organize workflows and overall performance. Achieve crucial business goals in a few clicks.

ZigiOps offers a library of ready integration templates, which can be customized to fit even the most complex use case.

• Poll Azure for new tasks every for 60 seconds
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps

• Poll Jira tasks every 60 seconds
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any

• Poll Azure for changes on task item every 60 seconds
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any

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