BMC Remedy logo OpsBridge logo
BMC Remedy ↔ OpsBridge · bidirectional · real-time

BMC Remedy and OpsBridge, always in sync

Give your service desk BMC Remedy context. ZigiOps turns BMC Remedy Incidents into OpsBridge Applications in real time — status, priority and notes flow both ways, no scripts required.

Live sync
99.8% success
BMC Remedy logo BMC Remedy
Record
BR-1042
OpsBridge logo OpsBridge
Synced record
O-482
Incident↔ synced
Priority↔ synced
Status↔ synced
The problem

BMC Remedy catches issues first, but OpsBridge is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Incident into an Application — or it falls through the cracks.

The solution

ZigiOps turns every BMC Remedy Incident into an OpsBridge Application automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.

How the BMC Remedy ↔ OpsBridge mapping works inside ZigiOps

A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.

Field mapping · BMC Remedy → OpsBridge
Field mapping Filters & triggers Conflict rules
BMC Remedy logo BMC Remedy
OpsBridge logo OpsBridge
Incident
Application
Priority
Priority
Status
Status
Comments
Comments
Configured visually — no code, no pipelines. Every field stays in sync in real time.
99.8%+
Sustained real-time sync success
65–90%
Less manual cross-system work
45–75%
Faster incident & change cycles
Up to 10×
Reduction in operational friction

See BMC Remedy ↔ OpsBridge sync live

Book a demo and we'll connect your BMC Remedy and OpsBridge instances in real time.