BMC Helix – Splunk Integration
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Data Types: Alerts / Incidents / Change Requests / Custom Records
BMC Helix – Splunk Overview
ZigiOps delivers all problems discovered by Splunk Enterprise directly into your BMC Helix, helping you automate ticket creation and handling. Each application’s tickets are easily distinguished, thnks to the additional information that the integration populates.
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any
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