ManageEngine OpManager Plus

Without integration between ManageEngine OpManager and SolarWinds, IT teams struggle with manual, error-prone data transfers that slow down response times and reduce visibility across the IT environment. This fragmented approach creates data inconsistencies, delays incident resolution, and increases the risk of outages or disruptions, ultimately impacting operational efficiency and business continuity.

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ManageEngine OpManager provides strong network monitoring, but organizations with complex IT environments often need a broader, unified view across all infrastructure layers—something OpsBridge (OBM) delivers. Without integration, IT teams rely on manual event transfers from OpManager to OBM, a process prone to errors, delays, and fragmented workflows that slow incident response and reduce visibility. ZigiOps solves this by automating the integration, seamlessly transferring events and topology data from OpManager into OBM. This ensures accurate, real-time information, improves operational efficiency, speeds up incident resolution, and enables IT teams to maintain a unified view of their entire IT ecosystem.

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ManageEngine OpManager is usually employed for critical network monitoring. And, in most cases, it is combined with IT sevrice management (ITSM) platforms like ServiceNow. OpManager is highly effective in real-time monitoring, performance management, and fault detection across network devices, it is often necessary to centralize event management and maintain accurate topology information within ServiceNow. This ensures that the entire IT landscape is managed cohesively, enhancing incident management and overall service delivery.When OpManager and ServiceNow, despite being used on a daily basis as primarily IT tools, are not synced, IT teams face numerous operational challenges.

A significant issue is the manual effort required to transfer event data from OpManager into ServiceNow, where it can be recorded as both events and topology information. This manual process is non the less time-consuming, and susceptible to errors. For instance, IT staff might incorrectly transcribe event details or miss crucial topology data, leading to incomplete or inaccurate records in ServiceNow. These inaccuracies can result in significant delays in incident management, as teams may lack the complete context needed to resolve issues efficiently.

In the cases where ManageEngine OpManager is utilized for network monitoring, large companies often need to extend their event management capabilities to a more comprehensive observability platform like Datadog. The latter, on its own terms, renowned for its robust event monitoring and topology management features, is frequently selected to provide a holistic view of the IT infrastructure.